Shipping and Delivery

At Joybells Card & Gift Store, we aim to get your package to you as quickly and affordably as possible.  All orders are processed and packed by our lovely team in Caloundra, and are usually dispatched within 1 - 2 working days.


AUSTRALIAN DELIVERY: 

If you are posting to an address within Australia... we generally use Fastway Couriers and/or Australia Post as we have found them to be the most reliable and affordable delivery options to most parts of Australia.  Delivery times are estimated at between three to ten business days depending on your location.  If you live in a remote area, delivery will usually take longer. 

STANDARD COST:
$10.00 for the first item 
$2.00 for every additional item 

EXPRESS COST:
$15.00 for the first item 
$2.00 for every additional item 


Weekends:
Post offices and Couriers are only open Monday - Friday 9m -5pm.  Saturday until 12noon.  This means, if you place an order over the weekend it will most likely be posted/couriered on Monday.

Busy Times:
In Australia we have busy seasons like Valentines Day, Easter, Mothers Day, Fathers Day and Christmas.  If you are ordering a gift around these times, you will need to allow extra time.  This is because although we may post/courier your lovely parcels out on time, the delivery men are swamped with goodies and struggle to deliver as fast as usual.

International Delivery:
We now only deliver to addresses in Australia.  



 

PLEASE NOTE: 

Despite our best efforts, occasionally the unexpected happens.  Therefore we will not be liable for items lost or damaged in transit by any third party handling, or non-delivery due to an incorrect delivery address provided.  We will always make every effort to deliver your items within the estimated time, however, as circumstances beyond our control can arise, we strongly recommend that you purchase early to help prevent disappointment.  If there is any delay in dispatching your items, we will contact you.  If your product does not arrive within the estimated time, or arrives damaged, please contact us.